How to Create Product Cross References

How to Create Product Cross References


This article will show you how to create alternative names for your products that customers can place orders with. These cross references are a good way to help customers who know your product by different names to find what they want to order.


  1. Click Catalog.
  2. Click Cross References.
  3. Click Create.
  1. You will be redirected to the Cross Reference form. See image below:




  1. In the Master Product field, select the product you want to add an alternative name to.
  2. In the Cross-Reference Name field, enter the alternative name.
  3. Enter a Part Number.
  4. Select the Manufacturer.
  5. Enter the Product Description.
  6. Click Submit Form.
  1. You will receive a success message.
  1. If you receive an error message, double check the master, cross reference name, and manufacturer fields are filled out.


Your cross references will be viewable within the original product listing under the Cross-References tab, and also within the cross reference list.




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